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Fire & Water - Cleanup & Restoration

Archived Fire Damage Blog Posts

The importance of fire alarm systems in commercial buildings

12/11/2024 (Permalink)

Fire damage A reliable fire alarm system is not just a legal requirement—it’s a key component of your overall safety strategy.

Fire safety is a critical concern for any business owner, and one of the most effective tools in safeguarding your commercial property is a well-maintained fire alarm system. Whether you manage a small office or a large industrial facility, fire alarms play an essential role in protecting your employees, assets, and building from the devastating effects of fire.

Early Detection Saves Lives and Property

The most important function of a fire alarm system is early detection. Fires can spread rapidly, and without a warning system in place, they can cause significant damage before anyone even realizes there’s a problem. A properly installed and regularly maintained fire alarm system detects smoke and heat at the first sign of trouble, giving building occupants valuable time to evacuate safely and emergency responders time to act before the fire spreads.

According to the National Fire Protection Association (NFPA), fires in buildings with no fire alarms result in higher fatalities and greater property damage. Commercial buildings equipped with fire alarm systems reduce property damage by 50% on average. This statistic underscores the importance of maintaining these systems to safeguard your business.

Meeting Legal and Insurance Requirements

In most regions, fire alarm systems are required by law for commercial properties. Failing to comply with fire safety regulations can result in fines, penalties, and potential business closure. Insurance companies also factor fire safety measures into their coverage policies. Installing and maintaining a fire alarm system can reduce insurance premiums and ensure that you remain compliant with both legal and insurance requirements.

Benefits of a Fire Alarm System

Fire alarm systems offer numerous benefits that every business owner should consider, including:

  • 24/7 Monitoring: Fire alarm systems provide round-the-clock monitoring, ensuring your property is always protected, even after hours.
  • Automatic Alerts: Modern fire alarm systems are connected to emergency services, automatically alerting the fire department when activated.
  • Customizable Solutions: Systems can be tailored to fit the specific needs of your business, from multi-level buildings to small offices.
  • Cost Savings: By minimizing fire damage, fire alarms can help reduce costly repairs and downtime for your business.

Regular Maintenance is Key

While installing a fire alarm system is a great first step, it’s equally important to maintain it regularly. Fire alarms require routine inspections and testing to ensure they’re functioning properly. Partnering with a trusted fire safety professional can help ensure your system is up to code and ready to protect your business at all times.

A reliable fire alarm system is not just a legal requirement—it’s a key component of your overall safety strategy. Investing in fire prevention measures can save lives, protect assets, and keep your business running smoothly. For more expert advice on fire damage prevention and restoration, contact SERVPRO of Oakville/Mehlville today.

Act Fast: Essential Steps to Take in Case of a House Fire

8/14/2024 (Permalink)

SERVPRO working on fire remediation A house fire is one of the most frightening emergencies a family can face; act fast and contact SERVPRO for help.

A house fire is one of the most frightening emergencies a family can face. Knowing exactly what to do in such a situation can save lives and minimize damage. For residents of St. Louis, MO, being prepared and understanding the right steps to take can make all the difference. This blog outlines crucial actions to take if a fire breaks out in your home.

Stay Calm and Act Quickly

Immediate Response Steps

When you realize there’s a fire, staying calm is essential. Panicking can lead to poor decisions and increased danger. Follow these immediate steps:

  1. Alert Everyone: Shout "Fire!" to alert everyone in the house. Ensure everyone is awake and aware of the situation.
  2. Exit the Building: Leave your home immediately using the closest safe exit. If smoke is present, stay low to the ground to avoid inhalation.
  3. Avoid Using Elevators: If you live in a multi-story building, use the stairs instead of the elevator.

Check Doors for Heat

Before opening any doors, check them for heat to avoid walking into a fire. Use the back of your hand to feel the door and doorknob. If either is hot, do not open the door. Instead, use your alternate exit.

Follow Your Fire Escape Plan

Use Pre-Planned Routes

Every family should have a fire escape plan. Use the routes you’ve practiced and head to your predetermined meeting place outside. Ensure that every family member, including children and elderly relatives, follows the plan.

Assist Those in Need

If you have small children, elderly family members, or individuals with mobility issues, help them evacuate. Ensure that everyone gets out safely and quickly.

Call for Help

Contact Emergency Services

Once you are safely outside, call 911 immediately. Provide your location and any relevant details about the fire. Do not assume someone else has already called.

Wait for the Fire Department

Do not re-enter the house for any reason until the fire department has declared it safe. Even if the fire appears to be out, the area may still be hazardous.

After the Fire: Safety and Recovery

Seek Medical Attention

If anyone is injured or exposed to smoke, seek medical attention immediately. Smoke inhalation can have serious health effects, even if it doesn’t seem severe initially.

Contact a Local SERVPRO®

Once the immediate danger has passed, contact SERVPRO, for professional fire damage restoration services. Our team can help you recover and restore your home, addressing fire, smoke, and water damage effectively.

Prevent Future Fires

Install and Maintain Smoke Detectors

Ensure that smoke detectors are installed throughout your home and are functioning correctly. Test them monthly and replace batteries at least once a year.

Develop and Practice Your Fire Escape Plan

Regularly review and practice your fire escape plan with your family. Ensure everyone knows the quickest ways out of the house and the designated meeting spot.

A house fire is a terrifying event, but being prepared can make a significant difference. By staying calm, acting quickly, and following these steps, you can protect your loved ones and minimize damage to your home. Remember, SERVPRO is here to help you recover and restore your property after a fire.

A Crucial Guide: What to Do in Case of a House Fire

4/4/2024 (Permalink)

A house fire is a frightening and potentially life-threatening situation that demands quick thinking and decisive action. While the hope is to never experience such an event, preparedness can make a significant difference in minimizing damage and ensuring the safety of you and your loved ones. In this blog, we outline essential steps to take in case of a house fire.

Stay Calm and Prioritize Safety

In the event of a fire, maintaining composure is crucial. Panic can hinder clear thinking and swift action.

  • Prioritize safety above all else, focusing on immediate evacuation and alerting others.
  • Leave the building as quickly as possible. Do not waste time trying to gather belongings.
  • If possible, crawl low to the ground to avoid smoke inhalation.

Call Emergency Services

  • Once safely outside, call emergency services immediately. Provide your address and details about the fire.
  • Do not assume someone else has called; it's crucial to ensure prompt response.
  • Under no circumstances should you re-enter a burning building. Fires can escalate rapidly, and the risk is too great.

Use Exit Routes and Fire Escape Plans

  • Familiarize yourself with exit routes and fire escape plans in your home. Practice them regularly with your household.
  • If you encounter smoke, crawl along the ground where the air is clearer.
  • Before opening doors, feel the handle with the back of your hand. If it's hot, do not open the door, as fire may be on the other side.

Stop, Drop, and Roll (If on Fire)

  • If your clothes catch fire, remember to stop, drop to the ground, and roll to smother the flames.
  • Cover your face with your hands to protect your airway.
  • If you must move through smoke, stay low to the ground where the air is clearer.
  • Take short breaths through your nose to minimize inhalation of smoke.

Know How to Use a Fire Extinguisher

  • If the fire is small and you're confident in using a fire extinguisher, attempt to extinguish it. Ensure you have an escape route.
  • Regularly review and practice emergency plans with all members of your household.
  • Ensure that everyone is familiar with escape routes and meeting points.

While a house fire is a terrifying prospect, being prepared and knowing what to do can significantly increase your chances of a safe escape. Regularly review and practice fire safety plans with your household, ensuring that everyone is familiar with escape routes and emergency procedures. Prioritize safety, stay calm, and act decisively in the face of a house fire.

Understanding Different Types of Fire Extinguishers and How to Use Them: A Comprehensive Guide

11/15/2023 (Permalink)

SERVPRO® vehicle in driveway Knowing the different types of fire extinguishers to use incase of a fire is important to protect your property.

Knowing what fire extinguisher is right to use is crucial to fight a fire. We are going to explore the various types of fire extinguishers available, their applications, and step-by-step instructions on how to use them. Your safety and preparedness in the face of a fire emergency are our top priorities.

Know Your Fire Extinguishers

Understanding the different types of fire extinguishers is essential for effective fire management. There are several distinct classes of fire extinguishers, each designed to combat specific types of fires. They are typically labeled with a letter or combination of letters, such as A, B, C, D, and K:

Class A: Suitable for ordinary combustibles like wood, paper, and cloth fires.

Class B: Designed for flammable liquid fires, such as gasoline and oil.

Class C: Effective on electrical fires, using non-conductive agents to avoid electric shock.

Class D: Intended for metal fires, like magnesium or sodium.

Class K: Specifically created for kitchen fires involving cooking oils and fats.

Choosing the Right Extinguisher

Selecting the correct fire extinguisher is crucial to extinguishing the fire safely and efficiently. To make the right choice, assess the type of fire risk in your environment and install the appropriate extinguisher accordingly. For homes and offices, a multipurpose ABC extinguisher is often recommended as it can combat a variety of fires.

Using a Fire Extinguisher: P.A.S.S. Method

The P.A.S.S. method is a widely accepted technique for operating a fire extinguisher effectively:

P: Pull the Pin: Start by pulling the pin from the extinguisher. This action allows you to activate the device.

A: Aim the Nozzle: Point the nozzle or hose at the base of the fire where the fuel source is burning. This is crucial for extinguishing the fire effectively.

S: Squeeze the Handle: Squeeze the handle or lever to release the extinguishing agent. The pressure from the canister will propel the agent towards the fire.

S: Sweep Side to Side: In a controlled manner, sweep the nozzle from side to side, covering the entire fire area. Continue until the flames are fully extinguished.

Keep a Safe Distance and Evacuate

Always maintain a safe distance from the fire when using an extinguisher. Stand at a distance of about 6-8 feet, ensuring that you are not too close to the flames. Even after the fire appears to be extinguished, it's essential to remain vigilant. Fires can rekindle, so keep an eye on the area for any signs of reignition. If the fire is not quickly under control, it's crucial to prioritize your safety and that of others. Evacuate the area immediately and call the fire department.

Understanding the various types of fire extinguishers and how to use them is a fundamental aspect of fire safety. Equipping your home or workplace with the right extinguishers and ensuring that individuals are trained in their use can make a significant difference during a fire emergency. By following the P.A.S.S. method and choosing the right extinguisher, you can be prepared to act swiftly and effectively in the event of a fire, potentially saving lives and property.

The Hidden Threat: Lingering Effects of Smoke Damage on Structural Integrity

8/13/2023 (Permalink)

When a fire strikes, the immediate damage caused by flames is evident, but the aftermath often brings another significant threat: smoke damage. Beyond the visible soot and odors, smoke damage can have long-lasting effects on the structural integrity of your home or property. In this article, we will delve into the hidden threat posed by smoke damage and its impact on the stability and safety of your building.

Understanding Smoke Damage

Smoke damage extends far beyond surface-level issues. Smoke particles, consisting of carbon, chemicals, and other substances, can infiltrate various building materials, compromising their integrity. The combination of heat, gases, and moisture during a fire creates complex chemical reactions that contribute to the damage.

Weakening of Structural Components

Smoke damage can weaken structural components, such as wooden beams, support columns, or load-bearing walls. The heat from the fire can cause these elements to expand, while the subsequent cooling process can lead to contraction and warping. Over time, this can result in structural instability and compromise the overall strength of the building.

Corrosion and Deterioration

Smoke residue contains corrosive substances that can react with metal components, including electrical wiring, HVAC systems, and plumbing. Corrosion weakens these vital systems, posing safety risks and potentially leading to malfunctions, leaks, or electrical hazards. Regular inspections and maintenance are crucial to identify and address hidden damage.

Impact on Insulation and Fireproofing

Smoke can permeate insulation materials and fireproofing coatings, reducing their effectiveness. Insulation loses its thermal efficiency, leading to energy loss and higher utility bills. Fireproofing materials may become compromised, reducing their ability to withstand flames and slow down the spread of fire in future incidents.

Hazards and Indoor Air Quality

Smoke damage not only affects structural integrity but also impacts indoor air quality. Lingering smoke particles and toxins can be trapped in carpets, upholstery, and ventilation systems, leading to respiratory issues and other hazards. Professional cleaning and restoration, including thorough HVAC system cleaning, are essential to address these risks.

Professional Smoke Damage Assessment

Following a fire, it is crucial to engage a professional smoke damage restoration specialist, such as our SERVPRO of Oakville/Mehlville team. They will conduct a thorough assessment of the property, identifying hidden smoke damage and developing a comprehensive restoration plan. Prompt action is vital to mitigate further deterioration and ensure the safety and stability of the building.

Restoration and Rebuilding

Effective restoration after smoke damage requires a combination of cleaning, deodorizing, and repair techniques tailored to specific materials and surfaces. Professionals will employ specialized equipment, such as air scrubbers and thermal fogging, to remove odors and cleanse affected areas. Rebuilding compromised structural components may be necessary to restore the building's integrity fully.

Smoke damage from a fire can have long-lasting effects on the structural integrity of your home or property. Understanding the hidden threat posed by smoke damage is crucial for homeowners and property owners. Prompt professional assessment and restoration are essential to address structural weaknesses, prevent further deterioration, and ensure the safety and stability of the building. By taking proactive steps and working with experts, you can navigate the challenges of smoke damage and restore your property to its preloss condition.

Protecting Your Property After a Fire: How SERVPRO's Emergency Board Up Services Can Help

4/16/2023 (Permalink)

After a fire, one of the most crucial steps in the restoration process is emergency board-up services. Emergency board-up is the process of securing and protecting a property after a fire, flood, or other disasters. It involves boarding up windows, doors, and other openings to prevent further damage to the property and protect it from potential theft or vandalism.

SERVPRO of Oakville/Mehlville, a leading provider of fire and water damage restoration services, offers emergency board-up services to homeowners and businesses affected by disasters. Here's what you need to know about emergency board up and how SERVPRO of Oakville/Mehlville can help.

Why is Emergency Board Up Important?

Emergency board-up is important for several reasons. First, it helps protect the property from further damage. After a fire, water, and smoke damage can continue to spread and cause additional harm to the structure and contents of the property. By boarding up windows and doors, SERVPRO can prevent these elements from entering the property and causing further damage.

Second, emergency board up helps deter theft and vandalism. When a property is left unsecured after a fire, it is vulnerable to looting and vandalism. By boarding up the property, SERVPRO can discourage potential thieves and vandals from entering and causing further damage.

Finally, emergency board-up is important for safety reasons. After a fire, the structural integrity of a property can be compromised. Boarding up the property helps prevent anyone from entering and getting injured due to unstable structures or debris.

How SERVPRO Offers Emergency Board-Up Services

SERVPRO of Oakville/Mehlville offers emergency board-up services as part of its comprehensive fire damage restoration services. Their team of trained and certified professionals is available 24/7 to respond to emergencies and provide immediate assistance.

When you call SERVPRO for emergency board-up services, they will send a team to your property to assess the damage and begin the board-up process. They will start by securing the property and identifying any potential hazards. Then, they will board up all windows, doors, and other openings to prevent further damage and protect the property. With SERVPRO of Oakville/Mehlville’s expertise and experience in emergency board-up services, you can trust that your property is in good hands. 

In addition to emergency board-up services, SERVPRO of Oakville/Mehlville also offers other fire damage restoration services, including smoke and soot damage cleanup, water damage restoration, and content cleaning and restoration. Their goal is to restore your property to its preloss condition as quickly and efficiently as possible.

In conclusion, emergency board-up services are essential after a fire or other disaster. They help protect the property from further damage, deter theft and vandalism, and promote safety. If you've experienced a fire or other disaster, contact SERVPRO of Oakville/Mehlville to learn more about their emergency board-up and restoration services.

Office Fire Safety 101: Tips for Fire Prevention in the Workplace

1/10/2023 (Permalink)

Tips for Fire Prevention in the Workplace

Fire safety is an important aspect of any business, especially one that deals with large amounts of electrical equipment. However, many firms do not think about fire protection until they have experienced a dangerous situation. By following these tips you can prevent fires and limit damage to your business property if one ever occurs.

Designate a point of contact for emergencies

The most important thing to do is designate a point of contact for all emergencies. This can be anyone in the office, but it's best if they're someone who is familiar with the building and/or has experience dealing with fire safety issues. If you have multiple floors in your office building, try to have someone designated on each floor as well.

Ensure exits are always clear

You should ensure that all exit doors open in the direction of travel, and that they are not blocked by furniture or other items. Exit signs should be clearly visible and illuminated as well. When it comes to ensuring safety in your workplace, there are many things you can do to help keep everyone safe.

Don’t panic when evacuating

If a fire is burning, how do you get out of the building? It's always a good idea to have an evacuation plan in place for your workplace. Be sure everyone knows where the exits are and how far away they are from their workstations. If there's no way out, it may be necessary to break a window so people can escape. But don't assume that just because there's smoke coming into your office that it won't spread quickly; that smoke could actually be blocking another exit route and preventing it from being used by all who need it!

Another important thing to remember: Do not use elevators during an evacuation—they take too long and could become stuck between floors or even stop working altogether due to electrical problems or lack of power (as well as possibly trapping people inside). Instead, take stairs if possible—it'll help speed up the process by keeping people moving at the same rate instead of waiting on an elevator line while they're trying to get back down safely without hurting themselves in any way possible."

Count heads and call 911 once evacuated.

Once you've safely evacuated the premises and called 911, it's important to give the dispatcher all of the information they need. This includes:

  • Your name, address, and telephone number.
  • The nature of the emergency (for example, fire).
  • The location of the fire (house number, street name).
  • Any injuries or casualties involved in this incident.

If possible, provide details about how far away from your property any injured people are located so that firefighters can get there as soon as possible!

Keep important documents and other valuables in a safe place.

If you have valuable documents that you don't want damaged during a fire or water damage, store them in a fireproof safe. You can either purchase one of your own or ask your employer if they have one available for use.

Always keep copies of your most important documents on hand. This way if the originals are lost or destroyed during an emergency, you will still have access to them through the copies.

Make sure everyone who works at the office knows where these items are kept so they can be accessed quickly in case of an emergency situation requiring evacuation or relocation indoors (which happens more often than people think).

A fire safety plan is crucial.

Fire safety is a priority for everyone. It's up to you and your employees to ensure that your workplace has the necessary fire protection measures in place, and that those measures are working properly. Fire prevention is everyone’s responsibility, so it's important that you take steps to prevent fires from starting and spreading in your business.

Keep an eye out for any potential fire hazards in your building or office space (e.g., faulty wiring or overloaded electrical outlets). If you notice anything suspicious or out of place, alert someone immediately so they can take action before disaster strikes!

It’s clear that there are many things you can do to keep your workplace prepared for a fire. As we mentioned at the start of this post, fires can be extremely dangerous and destructive. But with proper planning and maintenance, you can minimize the risk of those events occurring in your workplace.

How to Use a Fire Extinguisher

8/1/2022 (Permalink)

While nobody wants to think about a kitchen fire or another type of fire in the home, it is important to protect your space with a fire extinguisher. Use this guide to help you.

Choosing the Right Extinguisher

The first step in fighting fire damage is ensuring you have the proper tools. Not all fire extinguishers are created equally.

Class A: Use for solid combustibles such as cloth or wood.
Class B: Use for gases and flammable liquids.
Class C: Use for electrical fires.
Class D: Use for flammable metal.
Class K: Use for grease and oil fires.

When fighting a fire, never use water on electrical fires or oil or grease fires. Water on an electrical fire can cause electrocution. When you put water on a grease fire, it can cause the flames to shoot out and spread.

Where to Store It

At a minimum, have one fire extinguisher on every level of your home. This is especially important in places where fires are most likely to break out, such as the kitchen or garage. Avoid placing your extinguishers near heating appliances or drapes, which can make it harder to reach them if a fire does break out. Instead, mount them near the doors you would use as an escape route during a fire. Make sure they are high enough that small children and pets can't reach them.

Using It Correctly

Before you begin using your extinguisher, ensure it will do the job. If the fire is taller than you are, exit the room and call 911. Only if it is pressurized, shorter than you and the right type of extinguisher for your fire should you use it. To extinguish a fire, pull the pin and keep the nozzle aimed at the bottom of the flames so you can smother them. Squeeze the trigger and move the nozzle from one side to another, pointing at the base the entire time.

A fire extinguisher can help you to avoid severe fire damage in Lemay, MO. If you purchase a disposable one, remember to replace it when necessary.

Avoid a Fire With These Safer Alternatives to Candles

6/26/2022 (Permalink)

Candle Alternatives

Home fire damage restoration professionals urge against burning candles, as they are one of the leading causes of a residential fire. Luckily, you can extinguish the risk of a fire happening in your Oakville, MO, home by choosing these safer candle alternatives.

1. Reed Diffusers
If you love candles solely for their tantalizing scents, a reed diffuser can be a great alternative option. Reed diffusers are designed to spread the smell of essential oils over days or weeks, leaving your home smelling great all hours of the day. A candle fire often starts when they are not blown out at night, but with a reed diffuser, you can go to sleep enjoying the scent and feeling safe.

2. Wax Warmers
One of the most popular candle alternatives, wax warmers release the smell from candle wax melts using gentle heat instead of a flame. This option lets you keep your favorite candle scent in your home without the risk of starting a fire.

3. Flameless Candles
This option gives you the best of both worlds by giving you the ambiance of a candle but without the risk of starting a fire. All you need is a battery to enjoy the light, though many sets come with remote control for easy operating. These candles can be used regularly or stowed away for safe emergency use, along with the next alternative.

4. Flashlights
In the case of an emergency power outage, many homes are stocked with candles. However, flashlights are the preferred alternative here to maximize safety. Be sure to supply your home with multiple flashlights and plenty of backup batteries for these situations.
There are plenty of candle alternatives to suit your tastes and guarantee safety from a potential fire. Consider switching to essential oil diffusers, wax warmers, battery-powered candles and flashlights for your home.

3 Ways Renters Insurance Helps After a Fire

6/14/2022 (Permalink)

Bedroom and personal items burned Residential fire in Bella Villa, MO.

Three Ways Renters Insurance Helps After a Fire

A fire can quickly come out of nowhere and devastate your life and home. You might think you don't need to get insurance when you're renting because the homeowner's policy will cover everything in your Bella Villa, MO, home. However, their policy will cover the structure, not you and your things. Here are three ways renters insurance will help you after a fire. 

1. Fire Damage to Personal Belongings
Whether from the flame, smoke or fire control methods, you'll find that your belongings suffer a lot of damage after a fire. Before you begin throwing anything away, it's essential to take pictures and keep a list of everything damaged in the fire. Your insurance company will work with you to reimburse you for everything up to your coverage limits. The insurance company will pay you the cost it would take to replace the item now, instead of how much you paid for it when you originally purchased it. 

2. Liability for Damage to Others
Fires can quickly spread, causing damage to the buildings and people around you. If someone is hurt or their property gets damaged by fire from the property you lived in, your renter's insurance policy can help cover their expenses. The liability insurance will cover their medical costs and the expense of replacing any of their belongings that the fire destroyed. 

3. Restoration Services
Even if the fire didn't burn something, that doesn't mean the item is still in usable condition. Smoke and soot can find their way into tiny crevices and cause irreparable damage if not quickly and adequately addressed. Your insurance policy will cover the cost of fire restoration services to clean and restore your items to like new, which can often be most cost-affordable than replacing them. 
Even a small fire can ravage your life and your savings account. However, you'll have comfort knowing that you have less to worry about when you have renters insurance. 

Partial Losses: Making an Insurance Claim

1/6/2022 (Permalink)

Common Questions About Partial Losses At Your Commercial Property

If your business sustained a partial fire loss recently, you may be wondering what the insurance claims process will entail. Here are common questions you may have about partial losses at your commercial property.

What Qualifies as a Partial Loss?

Any damage that did not completely destroy your building but still caused destruction is considered a partial loss. Some examples include:

  • Damage that necessitates replacing unharmed items to restore uniformity
  • Smoke damage to carpets, walls and other surfaces
  • Items that did not burn but were still damaged by the fire

It can be hard to get your insurance company to take these kinds of damages seriously. Always insist on receiving the best assistance possible when talking with your agent or claims representative.

What Claims Process Should I Follow?

Here are the steps you need to take to properly file your partial fire loss claim:

1. File your claim early. Making sure to file your claim as quickly as possible after the damage occurs will help you in the long run. You will also have a better idea of what is and isn’t covered early on.

2. Record damages and expenses. Keep all receipts from repairs, snap photos of damage and keep documentation of any other steps in the restoration process. You may need them when you try to prove your financial and property damages.

3. Get professional help. An Oakville, MO, fire restoration service should be able to help you recover from smoke damage and other types of partial losses that may occur. A reliable company will take even small areas of destruction seriously and work out a cleanup plan that works for your business.

A fire loss of any size is a terrible thing to deal with, but a partial loss can present unique challenges that may prove to be frustrating for even the most level-headed business owner. Getting a great restoration team on your side and advocating for yourself with your commercial insurance provider are your best bets to receiving quality cleanup service and getting fairly compensated for your struggles.